Global Forex Company Traders Trust User Support

Forex Company

Traders Trust is a Forex company founded in 2009. A historic broker founded in Cyprus. It is operated by TTCM Traders Trust Capital Markets Limited. I have a financial license from the Cyprus Securities and Exchange Commission (CySEC), which is difficult to obtain. It is an FX trader with few deposit and withdrawal troubles and has received a certain evaluation from users. I have an article about the user support environment. If you are thinking of trading with Traders Trust, please refer to it.

スポンサーリンク

Email support

Unlike, telephone reception is also possible. Live chat in English 24-hour customer support is available on business days (Monday-Friday).

Inquiry methodContents
EmailYou can ask questions from the inquiry form on the official website. English is available 24 hours a day. In the case of Japanese, it is from 13:00 to 22:00 on weekdays during summer time and from 14:00 to 23:00 on weekdays during winter time. You will receive a reply on business days (Monday-Friday). The response is very quick and you will get a reply within a day. Japanese, English and Chinese are available.
Live chatLive chat is available 24 hours a day in English on business days. We support Japanese and English.
PhoneAvailable on business days. English is available 24 hours a day. In the case of Japanese, it is from 13:00 to 22:00 on weekdays during summer time and from 14:00 to 23:00 on weekdays during winter time. We support Japanese and English.

Supported language

The following languages are supported.

  • English
  • Japanese
  • Chinese
  • Spanish
  • French
  • Italian
  • Portuguese

However, only English is available 24 hours a day.

Loss compensation

Traders Trust uses a zero cut system and has no margin. No need to worry about debt.

Withdrawal method

There are the following methods for withdrawing TradersTrust. As with all, the minimum withdrawal amount is from US $ 50. Withdrawals will be processed within 1 business day. There is no upper limit to the maximum withdrawal amount.

Withdrawal methodContents
Online walletSupports USD, EUR, GBP, JPY.
Bank remittanceSupports USD, EUR, GBP, JPY, CHF, CNY, PLN。
Credit / debit cardSupports USD, EUR, GBP, JPY.
BitcoinOnly BTC is supported.

Payment method

There are the following ways to deposit TradersTrust. As with all, the minimum deposit is from US $ 50. There is no upper limit to the maximum deposit amount.

Payment methodContents
Online walletSupports USD, EUR, GBP, JPY. The deposit will be reflected immediately.
Credit / debit cardSupports USD, EUR, GBP, JPY. The deposit will be reflected immediately.
Bank remittanceSupports USD, EUR, GBP, JPY, CHF, CNY, PLN. It takes about 3 days for the payment to be reflected.
BitcoinOnly BTC is supported. The deposit will be reflected immediately.

Full support

Compared to other Forex companies, it has less language support, but it can be said that the English mail service and chat service that also support 24 hours a day, weekends and holidays are very substantial.

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