Global Cryptocurrency Exchange OKEx

Cryptocurrency Company

OKEx is one of the three major exchanges in China operated by the OK Group in China. The exchange is characterized by a large number of currencies. Security measures are solid and no hacking incidents have occurred in the past. Therefore, it is a popular exchange for users. We operate two cryptocurrency exchanges, (for users worldwide) and (for users in the United States). It is an exchange comparable to Binance.


Company information

OKEx is a cryptocurrency brand operated by Okex Fintech LLC. The cryptocurrency trading service will be available in 2014, and is a long-established cryptocurrency exchange.

Company NameOkex Fintech LLC  
Headquarters locationMalta
Business start date2014
number of employeesUnpublished


A financial license is issued by the financial authorities of the country and is a permit for conducting a financial business. Without this, you cannot carry out business activities. The countries with strict examination standards in the world are said to be the United Kingdom and Cyprus. The UK Financial Conduct Authority (FCA) has very strict not only license acquisition but also maintenance standards, such as having to compensate up to £ 85,000 per person in the event of a Forex trader’s bankruptcy. The Cyprus Securities and Exchange Commission (CySec) is said to be the second highest screening country after the United Kingdom. But unfortunately OKEx is not licensed.

Email support

If you have any trouble, you will usually be contacted by e-mail, but the response is very quick.

Inquiry methodContents
Live chatThey operate a 24/7 live chat with a multilingual customer support team. You can get a quick response.
EmailThey accept 24 hours a day, 365 days a year, so you can send without worrying about the time. In most cases, you will receive a reply within a day.
phoneTelephone support is also possible. If you contact the official page or the customer center, they will give you the phone number.

Supported language

The following languages are supported. Compared to other companies, it is very many and fulfilling.

  • English
  • Chinese
  • French
  • Russian
  • Thai
  • Indonesian
  • Vietnamese
  • Turkish
  • German
  • Italian
  • Portuguese
  • Polish
  • Romanian
  • Ukrainian

Withdrawal method

In principle, OKEx withdrawal fees are free. Please make a withdrawal request from the official page. They do not support bank transfers. All withdrawals will be made as virtual currency coins.

Payment method

In principle, OKEx deposit fees are free. Please make a withdrawal request from the official page. All will be deposited as virtual currency coins.

Account opening

Only the following two items are required to open an OKEx account. OKEx does not require an ID to open an account.

  • Identity verification documents
  • email address

After accessing the official website, please create an account by linking your e-mail address, password, and other services.

If you have identity verification for individuals or corporations and do not want to limit the amount of money you can withdraw, you will need identity verification documents. Have your passport, country-designated ID card, or driver’s license ready.

If you open an account with OKEx, you can also take security measures. There are three security protections.

  • Two-step verification
  • C-mail authentication
  • Anti-phishing certification

Currency pair

You can trade 400 currency pairs with OKEx. We handle over 150 currencies. I am interested in only major currency pairs.

Currency pair
Bitcoin tether
Matic tether
Ethereum tether
Doge coin tether
OKEx tether
Ethereum Classic Tether
Polkadot tether
Uniswap tether
Bitcoin Cash Tether

Scalping trade

Scalping trades are allowed in OKEx. However, please be careful. Unlike foreign exchange, the price range of virtual currencies is very volatile. If you go the other way, be sure to decide the withdrawal point. If you go the other way, you may lose all your money.

Automatic trading is at your own risk

Recently, some people are selling automatic trading systems that support OKEx. However, automated trading carries great risks. When a one-sided trend appears, the unrealized loss becomes large and all the principal is often skipped. Furthermore, in the case of virtual currencies, trends are more likely to occur than foreign exchange, and price range fluctuations are more likely to occur. You may lose all your money in one trade, so please understand before deciding whether or not to do it. Discretionary trading is recommended.

Low risk, low return for beginners

Beginners should not be familiar with cryptocurrency FX yet, so let’s start with low risk and low return.

Whether or not withdrawal is refused

It will be the most worrisome place for traders who actually trade. There is no Forex company that refuses to deposit, but I am wondering if I can really withdraw when I can make a profit. Some companies run away at worst, so what about OKEx? The patterns of withdrawal refusals from past cases are summarized below.

Case studyContents
Withdrawal information errorYou cannot withdraw if the withdrawal destination is incorrect.
Under maintenanceWithdrawals may be delayed during system maintenance.
Stop withdrawalOKEx suspends withdrawals once in 2020. There is a statement that one of the private key holders could not be contacted and that person was detained by security officials. User can’t withdraw money temporarily.

Full support

OKEx is one of the world’s leading exchanges, and it has a lot of language support, so you should be satisfied. The feature is that email support is also very quick.