Hot Forex is a very well-known Forex trader in Europe and Southeast Asia, which started operation in 2010. There are so many stocks that can be traded, there are quite a lot of stocks such as Forex currency pair 53, precious metal 6, energy 3, stock 939, stock index 12, ETF36, cryptocurrency 12, bond 3. In particular, there are 939 stocks, and it is no exaggeration to say that it is one of the top foreign Forex companies. The operating company is HF Markets (SV) Ltd., located in the St. Vincent and the Grenadines. This article describes user support for this Hot Forex.
Email support
Hot Forex supports live chat, email, phone and all contact methods. However, there is no Japanese language support for telephones.
| Inquiry method | Contents |
| chat | It will respond in real time. Weekdays from 15:30 to 24:00 (Japan time). |
| You can make inquiries by email from the HotForex website. You will get some reply within 24 hours. | |
| phone | I do not recommend calling the HotForex support desk. This is because it will be treated as an international call and the telephone charges will be higher. |
Supported language
The following languages are supported. Compared to other vendors, it is very many and fulfilling.
- Arabic
- Chinese
- English
- French
- German
- Indonesian
- Italian
- Japanese
- Korean
- Malay
- Portuguese
- Russian
- Spanish
- Thai
- Turkish
- Vietnamese
- Bengali
- Czech
- Filipino
Loss compensation
Introducing zero cut. Zero cut is a mechanism that HotForex compensates for the loss and makes the balance zero when the account balance becomes negative. In other words, you don’t have to borrow money.
Withdrawal method
There are the following methods for withdrawing Hot Forex. There is one caveat. This vendor does not support bank transfers.
| Withdrawal method | Commission | Reflection time |
| Credit / debit card | free | 2 to 10 business days |
| bitwallet | free | From the day to the next day |
| BitPay | free | 1 to 3 days later |
Payment method
There are the following methods for depositing Hot Forex. There is one caveat. This vendor does not support bank transfers.
| Payment method | Commission | Reflection time |
| Credit / debit card | free | Within 10 minutes |
| bitwallet | free | Within 10 minutes |
| Bitpay | free | Within 10 minutes |
Full support
HotForex offers live chat, phone and email support. We recommend it because there are so many stocks that can be traded.
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