Global Cryptocurrency Exchange BitGlobal User Support

Cryptocurrency Company

BitGlobal is a cryptocurrency exchange established by Bithumb Korea, a major Korean exchange. Although it is a new exchange that started service in May 2019, it handles more than 150 virtual currencies and is very abundant. It used to be named Bithumb Global, but now it has been renamed to Bit Global. The transaction fees are set low so you don’t have to pay a lot of money for the fees. There is also an app for smartphones that allows you to easily trade virtual currencies anywhere. The transaction fee is a fixed rate system of 0.15%.


Email support

If you have any trouble, you can usually contact us by live chat or email, but the response is very fast. BitGlobal does not provide telephone support.

Inquiry methodContents
EmailBitGlobal accepts 24 hours a day, 365 days a year on the official page, so you can send without worrying about the time. In most cases, you will receive a reply within a day.
Live chatBitGlobal is accepted during business hours on the official page. Use it if you want an immediate answer.

Supported language

The following languages are supported (on the official page). We can support you in so many languages.

  • English
  • Korean
  • Chinese
  • Japanese
  • Russian
  • Spanish
  • Turkish

Withdrawal method

Select “Assets” and “Withdrawals” on the home screen. Since the screen changes, select the brand, enter the address of the withdrawal destination, and enter the quantity. Enter your funding password and Google Authenticator and click “OK” to complete the withdrawal. Please make sure that the withdrawal address is correct. If you make a mistake, you will fail. Please refer to the following as there is a withdrawal fee. You can also check it from the BitGlobal official website.

currencyWithdrawal fee
BTC 0.001BTC

Payment method

Select “Assets” and “Deposits” on the home screen. When the screen appears, select “Encryption currency” and select the brand. When you select it, the deposit address and QR code will be displayed, so enter it in the remittance source and remit. Please refer to the following as there is a deposit fee. You can also check it from the BitGlobal official website.

BTG 0.001BTG

Full support

BitGlobal also has solid live chat and email support. Therefore, you can use it with confidence.