Global Forex Company GemForex Summary

Forex Company

GemForex is a Forex trading company headquartered in New Zealand. It is operated by a company called GEM GROUP NZ LIMITED and has other branch offices in the United Kingdom, Hong Kong, Vanuatu and Vietnam. The maximum leverage is 1000 to 5000 times, and you can enjoy high-risk, high-return transactions. It can be said that it can be trusted by a company with a very large number of users in the world. You can enjoy high-risk, high-return transactions. There are also a lot of trading stocks.

Gem Forex Official Home Page

Company information

Gem Forex is an overseas Forex brand operated by Lindholm Capital Ltd. The FX trading service will be available in 2014 and is one of the most popular in the world.

Operating company nameLindholm Capital Ltd
Headquarters location33, Edith Cavell Street, C/o IQ EQ Fund Services (Mauritius) Ltd, Port-Louis, 11324 Mauritius
LicenseFS-4.1 Global Business Corporation
SEC-2.1B Investment Dealer (Full service dealer excluding underwriting)
Business start dateOctober 1, 2014
Number of employees52 people (including part-time job and outsourcing)
Brand ownerGem Group Holdings LTD
Brand nameGEMFOREX


A financial license is issued by the financial authorities of the country and is a permit for conducting a financial business. Without this, you cannot carry out business activities. The countries with strict examination standards in the world are said to be the United Kingdom and Cyprus. The UK Financial Conduct Authority (FCA) has very strict not only license acquisition but also maintenance standards, such as having to compensate up to £ 85,000 per person in the event of a Forex trader’s bankruptcy. The Cyprus Securities and Exchange Commission (CySec) is said to be the second highest screening country after the United Kingdom. So is Gem Forex licensed?

Company NameAcquisition license
GEMFOREXNew Zealand Securities Investment Commission (NZFSP)

Email support

If you have any trouble, you will usually be contacted by e-mail, but the response is very quick. It depends on whether it is during business hours or after hours, but if it is during business hours, the answer will be returned in about 2-3 hours. You will receive some kind of reply within one day even outside business hours. Gem Forex also offers live chat support, which is available in real time. Live chat is only available from 10:00 to 17:00 on weekdays.

Half of the staff are Japanese

Half of Gem Forex’s staff are Japanese and the rest are foreign nationals. Therefore, many languages are available. The following languages are supported by staff.

  • Japanese
  • English
  • Chinese
  • Formosan

Unfortunately, other languages didn’t seem to be supported. It seems that Spanish, German, French, etc. are not supported.

Loss compensation

Unlike other Forex companies, GemForex has the impression that the support system is solid. If you cannot trade due to a server failure, the Forex company will compensate for the loss. Obviously, it’s often the case that the vendor doesn’t make up for the loss, but GemForex does. The method of compensation for loss will be reported by e-mail.

Withdrawal is hard to be refused

The trouble that you cannot withdraw money often occurs in Forex companies around the world. But GemForex will respond within 2-3 days. In the past, there were users who had withdrawal troubles due to server down etc., but unless exceptions occur, they will respond within a few days. The following are examples of patterns that cannot be withdrawn.

  • Unsubmitted identity verification documents
  • Remittance destination bank unknown
  • The withdrawal bank does not support overseas remittance
  • Apply for withdrawal while holding a position
  • Bonus points cannot be withdrawn
  • The number of transactions is small
  • Account is frozen

Payment is reflected quickly

Here’s how to deposit GemForex.

  • Bank remittance
  • Credit settlement
  • Bitcoin payment
  • STICPAY settlement

There are three possible reasons why the deposit is not reflected in GemForex.

  • If you forget the bank transfer procedure and make a transfer
  • Inadequate credit card
  • Account is frozen

It takes 2-3 days for a cross-country remittance by bank deposit, but apart from that, the deposit is basically reflected immediately. If it is not reflected, please contact support.

Account type

Gem Forex has two accounts, an all-in-one account and a no-spread account. Please refer to the following for the difference between the two.

itemAll-in-oneNo spread
Minimum transaction amount100yen300000yen
BonusAccount opening bonus
Deposit bonus
Deposit Jackpot Bonus
Refer-a-friend bonus
Loss compensation bonus
Presence or absence of automatic tradingEAnone

Currency pair

Gem Forex supports the following currency pairs. I made a correspondence table including spreads.

Currency pairAll-in-oneNo spread

Other companies are good for scalping trade

If scalping trade is the main thing, Tradeview and Axiory are better. Because the spread is very narrow. For those who are looking for shorts in trend-following strategies or day trading, Gem Forex should be fine. The spread is narrower than XM.

EA is at your own risk

Gem Forex can also be bought and sold automatically. You can use it, but if there is a one-sided trend, the unrealized loss will be large and all the principal will often fly away. Although it is your responsibility to invest in general, please be aware that EA trades can fail in one trend even if the winning percentage exceeds 90%.

Low risk, low return for beginners

Beginners should not be familiar with Forex yet, so start trading with a small number of lots. If you have one position and one lot, you will not suddenly go bankrupt. Let’s start low risk and low return.

Whether or not withdrawal is refused

It will be the most worrisome place for traders who actually trade. There is no Forex company that refuses to deposit, but I am wondering if I can really withdraw when I can make a profit. What about Gem Forex, as some companies run away at worst? The patterns of withdrawal refusals from past cases are summarized below.

Case studyContents
You have not submitted your identity verification documentsGEMFOREX’s quick account support allows you to open an account within minutes of applying, but withdrawals will be refused if you do not verify your identity afterwards.
Large lot numberGEMFOREX clearly states that trading large lots without prior notice is prohibited. It is a violation of the rules if you trade more than 10 round-trip lots within 5 minutes.
Double-deckerIf you build both, you may be refused withdrawal or your account may be frozen.
Leave the accountA case where the account is left unattended for a long time without trading anything. If you do not trade 365 days a year, your account will be frozen.
Withdrawal of the bonus itselfAccount opening bonuses and deposit bonuses can be used as margin for transactions, but cannot be withdrawn as cash.
Withdrawal while holding a positionIf you have a position, you will not be able to withdraw.
Account holder is different from the personIf the transfer destination account holder is different from the registered name, you will not be able to withdraw.
Not a bank with a SWIFT codeYou cannot withdraw because GEMFOREX cannot be recognized.
Incorrect registration informationYou cannot withdraw because GEMFOREX cannot be recognized.


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